The John Lewis Partnership is an employee-owned UK company which operatesJohn Lewis department stores, Waitrose supermarkets and some other services. The company is owned by a trust on behalf of all its employees — known as Partners – who have a say in the running of the business and receive a share of annual profits, which is usually a significant addition to their salary. The group is the third largest UK private company in the Sunday Times Top Track 100 for 2010. Additionally, John Lewis also has the distinction of being UK's best high-street website after beating M&S in October 2010. The chain's image is upmarket, and it appeals strongly to middle- and upper-class shoppers. Recently, however, John Lewis has broadened its marketing strategy towards all types of buyers, with the introduction of the 'Value' range to John Lewis and the 'Essential' range to Waitrose, and the expansion of the business.
The chain is known for its policy of "Never Knowingly Undersold" which has been in use since 1925.
There are 43 stores throughout England, Scotland and Wales, including ten new 'At Home' stores, and a new 'flexible format' store in Exeter. The store in Cardiff is the largest operated by the Partnership outside London.
On 1 January 2008, the Oxford Street store was awarded a Royal Warrant from Her Majesty the Queen as: "suppliers of haberdashery and household goods". John LewisReading is also the holder of a Royal Warrant from the Queen in 2007 as suppliers of household and fancy goods.Peter Jones, located in Sloane Square, Chelsea, is the holder of a Royal Warrant to both HRH The Prince of Wales and HRH The Duke of Edinburgh as draper and furnisher.